1. ABOUT US

1.1. Introduction

Myfamilysocks offers you an online shopping service that allows you can buy our products from your computer. You can also enjoy promotions, gifts and special offers designed exclusively for you.
Below, we invite you to review the general terms and conditions governing purchases on www.myfamilysocks.com. When you place an order on our website you agree to these terms and conditions, if you do not agree with all the terms and conditions, you should not use this website.
These terms and conditions may be modified at any time.It is your responsibility to read them periodically, as the conditions prevailing at the time of use of the website will be those applicable to you.

1.2. Contact

We are available for you!
If you have any doubts, questions or suggestions, please send them to us at our email address mfs@myfamilysocks.com comments and suggestions are most welcome!

1.3. Our products

Myfamilysocks offers unique and different products for babies, kids and adults. Our designs were thought and tested thinking only of your well-being and yours. They are manufactured with the best techniques on the market to offer you a high quality product, made of 80% organic cotton, 17% polyamide and 3% elastane. However, when working with organic cotton, it is possible that some garments have slight imperfections or differences between them. We know that you value unique and quality pieces and therefore we like to explain this to you.

1.4. Washing tips

To care for your Myfamilysocks products we recommend the use of a pH neutral liquid detergent, given that normal detergents contain too many bleaching agents.
The use of mechanical dryers is not recommended, as the fabrics become opaque and the friction makes them wear out more quickly.
High temperatures are always detrimental to fabrics. After machine washing, you should hang the clothes out to dry immediately, since leaving laundry in the washer for too long can leave unpleasant odours and excess moisture in the garments.

Avoid direct exposure to sunlight when drying clothes outside as their colours can
fade.
Non-colourfast clothes should be washed separately or with other items of a
similar colour.

1.5. Availability of products

All product orders are subject to the availability of the product. In this regard, if difficulties arise in the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you can order. If you do not wish to order these substitute products, we will refund any money that you have paid.

1.6. Our prices

Myfamilysocks offers include taxes.
Shipping charges will be added to the final amount.
The price of the products is that which is stipulated at any time on the website, except in cases of manifest error. Myfamilysocks reserves the right to cancel orders with manifest errors in the price of products and to refund the amount paid.

If we are unable to contact you, the order will be considered cancelled and any amounts paid will be fully refunded.
We are not obligated to supply you with any products at the incorrect lower price (even if we have sent you the Shipping Confirmation) if the pricing error is obvious and unmistakeable and could have reasonably been understood by you to be the incorrect price.
Prices may change at any time, but (except as set out above) these changes will not affect any orders for which a Shipping Confirmation has already been sent.

1.7. Our sizes:

We have sizes for the whole family. In our website we named them baby, kids, and adult:
• Baby: 0-12 months, 12-24 months
• Kids: 23-26, 27-31, 32-35
• Adult: 36-40, 41-45